Contact BitBeam
Get in touch with the BitBeam team. Whether you want to join the pilot program, request a demo, get enterprise pricing, or need technical support — we are here to help.
General Support
Questions about your account, billing, or a product? Email us and we will get back to you within 24 hours.
Sales & Pilot Program
Want to join the pilot program or discuss enterprise pricing? We offer custom plans for agencies and large teams.
Technical Issues
Found a bug or need help with integration? Log in to submit a support ticket with your order number for faster resolution.
Partnerships
Interested in partnering with BitBeam? We work with hosting providers, agencies, and technology partners.
What to Include in Your Email
- Your name and company — so we know who we are talking to
- Your BitBeam tenant ID — if you already have an account (found in My Account)
- Order number — for billing or refund questions
- Screenshots or error messages — for technical issues
- What you are trying to achieve — so we can recommend the right capability or product
Response Times
Pilot usersWithin 24 hours
Founding partnersWithin 4 hours (business days)
EnterprisePriority — same day
Bug reportsWithin 48 hours
Ready to get started?
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